Freedom from Your Inner Critic

Terms of Use

Last updated: 6 November 2025 

Company: The Soulshine Way Ltd 

Contact: hello@soulshinewithsoulla.com

By enrolling in Freedom from Your Inner Critic, you agree to these Terms of Use. Please read them carefully before registering. If you do not agree, please do not proceed with enrolment.

1. Programme Purpose

This programme is designed for personal growth and education. It may include Internal Family Systems (IFS)-informed coaching, somatic and embodiment practices, and self-compassion exercises. 

It is not therapy or medical treatment, and does not replace advice or care from a licensed medical or mental health professional.

Participants must be 18 years or older.

2. Health, Wellbeing & Crisis

This journey can bring up strong emotions. You are responsible for your wellbeing and for participating at a pace that feels right for you. Modify or pause practices as needed.

This programme is not suitable for those currently in acute crisis or experiencing severe mental health distress. If you are in crisis, please contact local emergency services or a licensed healthcare provider immediately.

Always consult your physician, psychiatrist, psychologist, or other qualified professional before undertaking new practices or changing medication.3. Intellectual Property & Materials

All programme content—including videos, audios, recordings, workbooks, written materials, and frameworks (including The Soulshine Way™)—is the intellectual property of The Soulshine Way Ltd.

When you enrol, you receive a personal, non-transferable licence to use the materials for your own learning only. You must not copy, share, record, upload, publish, sell, or use these materials in your own work with others. Sharing or distributing materials without permission violates intellectual property law and these Terms.

4. Community Conduct

Where live sessions or group spaces are included, you agree to:

· Maintain confidentiality of what other participants share.

· Be kind, respectful, and non-judgmental.

· Avoid spam, solicitation, or disruptive behaviour.

Some sessions may be recorded for participant replay. If you prefer not to appear, keep your camera off and use the chat function. Recordings are for private participant use only and may not be downloaded or shared.

4A. Recordings, Confidentiality & Use of AI

Live sessions may be recorded for participant replay and for the purpose of improving the quality of teaching and group support. Recordings may also be securely processed with AI tools for note-taking, transcription, and curriculum development to help refine and improve future versions of the programme. These tools are used in alignment with data-protection standards, and recordings are never shared publicly without consent.

Parts of live sessions may be repurposed or edited for future course materials or evergreen versions of this programme. Any content used in this way will be carefully reviewed to ensure that no personally identifiable or sensitive information is shared. You may keep your camera off, use the chat function, or notify the host if you prefer not to appear in a recording.

By enrolling, you consent to the recording and limited use of programme materials as described above.

5. Payments, Refunds & Cancellations

Your place in the programme is confirmed only once payment is received.

· All sales are final. No refunds are provided except where required by law.

· If you choose a payment plan, you agree to complete all scheduled instalments even if you withdraw from the programme early.

· Access may be paused for late or failed payments.

Prices may be shown exclusive of applicable taxes or transaction fees. You are responsible for any additional charges from your payment provider.

6. Access & Technology

We aim to provide smooth delivery but cannot guarantee uninterrupted access due to platform maintenance, outages, or other technical issues. We are not liable for losses arising from interruptions, though we will make reasonable efforts to restore access quickly.

7. Changes, Rescheduling & Substitutions

We may adjust dates, times, or facilitators if required (e.g., illness or unforeseen events). If we must cancel the programme in full, you will receive a refund or credit limited to the amount paid for this programme. We are not responsible for additional costs such as travel or accommodation.

8. Responsibility & Results

You are responsible for your wellbeing, participation, and integration of the work. Results vary for each person and are not guaranteed. This programme is offered in good faith as an educational experience to support inner reflection and growth.

9. Cooling-off (UK/EU Digital Content)

By accessing course materials immediately after enrolment, you request immediate access and acknowledge you may lose your 14-day right to cancel under UK/EU consumer law.

10. Limitation of Liability

To the fullest extent permitted by law, The Soulshine Way Ltd is not liable for indirect, incidental, or consequential damages. Our total liability for any claim arising from this programme is limited to the total fees paid.

Nothing in these Terms excludes liability where it cannot be excluded by law (e.g., death or personal injury caused by negligence, fraud, or your statutory consumer rights).

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where local consumer rights require otherwise.

12. Contact

For any questions about these Terms, or if you need assistance, please contact: 

hello@soulshinewithsoulla.com 